I'm gonna need you to fix this 360 console for the price of... on the house
Written by Dan Zuccarelli   
Thursday, 21 September 2006 09:27
cash.gifTo sum it up, Microsoft is covering repair costs now for broken 360's made in 2005, extending the warranty to the end of the year.

In a quick reversal, the $139 I just paid Microsoft this past Sunday night after my 360 broke is being refunded. Free repair FTW!

I learned this quite by accident since I decided to follow up with customer support to find out where the hell my empty UPS box was there were supposed to have to me in 2 days so I could ship my console back to them to get fixed.

It would seem the comapny has pulled a total 180 and is now covering the repair costs of any console made prior to 2006. In other words if you bought the console at launch or for Christmas, you won't have to pay anything to have it fixed up.

So if you've recently had your fixed or it's currently broken (Fronz this may apply to you), call up and make sure you're getting it fixed on their dime (It's actually 1390 dimes, but you get the drift)

Comments

avatar You NEWB » Blog Archive » Microsoft now giving free 360 repairs
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[...] Source: [bits, bytes, pixels, and sprites] [...]
Thursday 21 September 2006, 10:11
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avatar Fronz
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awwwwwww crap. So uh... I bought it at like noon on new years day - literally the first day of 2006.... I doubt Microsoft knows the exact date, i could probably say i got it a few days before then - this is definitely sweet news though, i'm gonna do some more phone calling tomorrow - thanks a ton!!
Thursday 21 September 2006, 18:57
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avatar danzuke
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you'll be good to go, they go by the manufacture date.
Thursday 21 September 2006, 20:06
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avatar Destructoid » Blog Archive » 2005 Xbox 360 repairs for free! - Video Games PC Games PlayStation 3 GameCube PSP DS GBA PS2 PS2 Xbox 360 PlayStation 2
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[...] Much love goes out to Danzuke from BitsBytesPixels Sprites — A few months ago my warranty-lackin g 360 broke and I’ve been too lazy/pissed/broke to do anything about it til now. A few days ago I started the 2 week long, yet simple, process of getting it fixed/replaced for the relatively cheap price of 9. Then Danzuke, who was going through the same process at the same time, found out that Microsoft just changed their repair rules and will now fix/replace any Xbox 360 manufactured in 2005 (the date is engraved on the back of the console) for FREE! That’s right free, here’s the customer support number you need: 1-800-4MYXBOX (1-800-469-9269). And when the UPS guy comes 3 days later be sure to throw your 360 out the window at him and tell him its FREE when he has to pick up all the HD-DVDless pieces.        [...]
Friday 22 September 2006, 08:59
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avatar DanielDarko
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I already paid that 9 to Microsoft to have mine fixed. I bought mine the 1st week it was available. Can they reimburse me with 3 free years of Xbox Live Gold Membership?
Friday 22 September 2006, 10:21
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avatar danzuke (NetPhantom)
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You should still get a check back in the mail, I'd call them and find out...
Friday 22 September 2006, 10:33
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avatar jp
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mine is in the process of being repaired will they reimbrust me
Sunday 24 September 2006, 16:12
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avatar danzuke (NetPhantom)
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you'll have to call them, but if it was manufactued BEFORE 2006 you should get your money back. but call them, I'm in no official capacity on this, just stumbled on it
Sunday 24 September 2006, 16:38
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avatar psycho4usc
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Is there any particular problem, or that the thing just doesn't work anymore?
Monday 25 September 2006, 16:05
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avatar danzuke (NetPhantom)
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When you power up the console, before the 360 logo pops up, the green "ring" aroung the power button turns red. Customer service said it was a general hardware failure (whatever that means)... but there's no way to fix it myseld and needs to get sent in for service.
Monday 25 September 2006, 17:04
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avatar jp
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atleast someone did the right thing and had the hardware replaced 4 free
Sunday 01 October 2006, 16:22
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avatar Mr.Sacry
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Xbox 360 sucks
I'm getting mine fixed, and selling that piece of crap
3 rings of light my azz
I paid ALOT of money to have a working console....never had one issue with my PS One or PS2 in the past 10 years.
Microsoft is not doing anyone a "favor" by fixing their defective units.
They never should have shipped them and sold them to begin with.

God Bless PS3....I seriously should have known better,
Sunday 08 October 2006, 19:09
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avatar brian
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Mr. Scary, go post your fanboy crap on another site, jesus do you guys find every site to post on?
If anyone is looking to buy a PS3 on launch day I would wait much like the 360
Monday 16 October 2006, 12:39
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avatar shakal
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last sunday i was playing and BUFFFFFF, just like that my console went red on me.called MCSOFT they said they will fix it for free.not to long ago my friend console did the same thing.don't get me wrong i enjoy 360 but i'm getting tired of their crap, they need to put a better product on the market......
Tuesday 10 June 2008, 20:16
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avatar shakal
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once a console is fixed does that mean we won't see any more red lights in the future or will it happen again?


any one know??????
Tuesday 10 June 2008, 20:20
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