I'm gonna need you to fix this 360 console for the price of... on the house
Written by Dan Zuccarelli   
Thursday, 21 September 2006 09:27
cash.gifTo sum it up, Microsoft is covering repair costs now for broken 360's made in 2005, extending the warranty to the end of the year.

In a quick reversal, the $139 I just paid Microsoft this past Sunday night after my 360 broke is being refunded. Free repair FTW!

I learned this quite by accident since I decided to follow up with customer support to find out where the hell my empty UPS box was there were supposed to have to me in 2 days so I could ship my console back to them to get fixed.

It would seem the comapny has pulled a total 180 and is now covering the repair costs of any console made prior to 2006. In other words if you bought the console at launch or for Christmas, you won't have to pay anything to have it fixed up.

So if you've recently had your fixed or it's currently broken (Fronz this may apply to you), call up and make sure you're getting it fixed on their dime (It's actually 1390 dimes, but you get the drift)


Digg! Reddit! Facebook! Technorati! StumbleUpon! ShowHype: hype it up!
Comments (15)Add Comment
...
written by You NEWB » Blog Archive , September 21, 2006
[...] Source: [bits, bytes, pixels, and sprites] [...]
...
written by Fronz, September 22, 2006
awwwwwww crap. So uh... I bought it at like noon on new years day - literally the first day of 2006.... I doubt Microsoft knows the exact date, i could probably say i got it a few days before then - this is definitely sweet news though, i'm gonna do some more phone calling tomorrow - thanks a ton!!
...
written by danzuke, September 22, 2006
you'll be good to go, they go by the manufacture date.
...
written by Destructoid » Blog Archi, September 22, 2006
[...] Much love goes out to Danzuke from BitsBytesPixelsSprites — A few months ago my warranty-lacking 360 broke and I’ve been too lazy/pissed/broke to do anything about it til now. A few days ago I started the 2 week long, yet simple, process of getting it fixed/replaced for the relatively cheap price of $139. Then Danzuke, who was going through the same process at the same time, found out that Microsoft just changed their repair rules and will now fix/replace any Xbox 360 manufactured in 2005 (the date is engraved on the back of the console) for FREE! That’s right free, here’s the customer support number you need: 1-800-4MYXBOX (1-800-469-9269). And when the UPS guy comes 3 days later be sure to throw your 360 out the window at him and tell him its FREE when he has to pick up all the HD-DVDless pieces.        [...]
...
written by DanielDarko, September 22, 2006
I already paid that $139 to Microsoft to have mine fixed. I bought mine the 1st week it was available. Can they reimburse me with 3 free years of Xbox Live Gold Membership?
...
written by danzuke (NetPhantom), September 22, 2006
You should still get a check back in the mail, I'd call them and find out...
...
written by jp, September 25, 2006
mine is in the process of being repaired will they reimbrust me
...
written by danzuke (NetPhantom), September 25, 2006
you'll have to call them, but if it was manufactued BEFORE 2006 you should get your money back. but call them, I'm in no official capacity on this, just stumbled on it
...
written by psycho4usc, September 26, 2006
Is there any particular problem, or that the thing just doesn't work anymore?
...
written by danzuke (NetPhantom), September 26, 2006
When you power up the console, before the 360 logo pops up, the green "ring" aroung the power button turns red. Customer service said it was a general hardware failure (whatever that means)... but there's no way to fix it myseld and needs to get sent in for service.
...
written by jp, October 02, 2006
atleast someone did the right thing and had the hardware replaced 4 free
...
written by Mr.Sacry, October 09, 2006
Xbox 360 sucks
I'm getting mine fixed, and selling that piece of crap
3 rings of light my azz
I paid ALOT of money to have a working console....never had one issue with my PS One or PS2 in the past 10 years.
Microsoft is not doing anyone a "favor" by fixing their defective units.
They never should have shipped them and sold them to begin with.

God Bless PS3....I seriously should have known better,
...
written by brian, October 16, 2006
Mr. Scary, go post your fanboy crap on another site, jesus do you guys find every site to post on?
If anyone is looking to buy a PS3 on launch day I would wait much like the 360
...
written by shakal, June 11, 2008
last sunday i was playing and BUFFFFFF, just like that my console went red on me.called MCSOFT they said they will fix it for free.not to long ago my friend console did the same thing.don't get me wrong i enjoy 360 but i'm getting tired of their crap, they need to put a better product on the market......
...
written by shakal, June 11, 2008
once a console is fixed does that mean we won't see any more red lights in the future or will it happen again?


any one know??????

Write comment

busy
< Prev   Next >
 

Stalk Us

Staff

Editor-in-Chief - Jim Squires
Managing Editor - Daniel Lloyd
Founding Editor - Daniel Zuccarelli

Contributors
Bryan Wall
Holly Green
Lance Coviello
Marc Deangelis
Mark Peachey
Mike Dodd

The BBPS Sponsors

This is one of our favorite sports memorabilia sites on the web.

About Bloguin

Bloguin is the revolutionary blog network specifically focused on helping bloggers get the most out of their websites. We're currently working on building a large network of online communities and hope to expand our blogging coverage to include a wide range of topics.

Advertisers

The Bloguin Network allows advertisers to promote their products and services to our ever-growing number of visitors. We offer both site-specific ad placements as well as the ability to run a network-wide campaign. If you're interested in working with Bloguin to meet your advertising needs, please contact us.

Most-Wanted List

The Bloguin Network is always looking to expand. We're specifically looking for blogs in the sports, entertainment, and video games field, but are open to adding any type of quality site.. If you're a blogger and interested in joining our network, please fill out our  application form.

The Bloguin Login

The Bloguin Login gives you full access to everything our network has to offer. Your name and password will work for each and every one of our sites. Signing up is simple, and will allow you to post in all our forums, create member blogs, and access other cool features! What are you waiting for? Create an Account!