Compensation for Xbox Live Downtime During the Holidays |
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by the hammer of Hawty McBloggy! |
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Xbox Live members have been asking for compensation with the widespread service issues Live suffered throughout the holidays. Ask and you shall receive (in the form of a free Xbox Live Arcade game). From Xbox.com :
Dear Xbox LIVE Members:
During this past holiday season you helped us break a number of Xbox LIVE records. This included our largest sign-up of new members to Xbox LIVE in our 5 year history and just yesterday you broke the record for the single biggest day of concurrent members ever on the service.
As a result of this massive increase in usage we know that some of you experienced intermittent Xbox LIVE issues over the holiday break. While the service was not completely offline at any given time, we are disappointed in our performance. I would like to take this moment to thank you each and every one of you for your patience and understanding as our team has worked around the clock to return the service to a stable state.
At the same time we would like to offer a token of our appreciation to all of you in celebration of record success for the service. And as a thank you for your loyalty during this holiday period, we will be offering all of our Xbox LIVE members around the world access to a full Xbox LIVE Arcade game that will be available to download free of charge. In the coming weeks we will be sharing the specific details of this offer with you.
Thank you again for helping make Xbox LIVE everything that it is today!
Sincerely, Marc Whitten
General Manager, Xbox LIVE
Gamertag: Notwen
6 Responses to “Compensation for Xbox Live Downtime During the Holidays”
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Daniel Primed on 04 Jan 2008 at 7:33 am #
Yeah I heard about this. Man this is an excellent deal. I hope that the game in question is a good one. ^_^
Dan Zuccarelli on 04 Jan 2008 at 8:04 am #
They really need to let you choose, otherwise the people that already have the game in question lose out…
Xerxes3rd on 04 Jan 2008 at 8:48 am #
Maybe they’ll give away Aegis Wing for free!
Katana on 04 Jan 2008 at 3:00 pm #
Woohoo!
But Dan is right, some points would be better, cause some of us would be hosed, like when they offered Carcassone for free back in November I’d already paid for the game before that.
Dan Zuccarelli on 04 Jan 2008 at 3:29 pm #
I as well got fucked on that Carcassone deal
Katana on 04 Jan 2008 at 4:58 pm #
Yeah, I would have liked something as an alternative for those of us who had bought the game. Maybe some points or a discount on a XBLA purchase, something. Basically those of us who had given them money got punished for doing so, since the rest of the world got a free game and we got jack.